How it works

Switching to refills has never been easier.

Step 1

Place your order on our website

  • Browse our range of refills and add what you need to your basket.
  • We can top up your existing containers (and only charge for what you need) or provide a full starter bottle to get you going.

Step 2

Pick your delivery day

  • At checkout, input your postcode and select your delivery date.
  • You do not have to be at home on delivery day.
  • Tell us where you'll leave your containers and provide any extra instructions to help our delivery drivers.

Step 3

Get ready for delivery day

  • Leave any refill containers in your safe spot by 9am.
  • We'll send you a reminder the day before.

Step 4

Give us a wave if you see us! 

We'll pop round in our electric van anytime from 9am to 4pm to refill your containers and deliver any additional items you have ordered.

Step 5

Enjoy & repeat!

  • Collect your refilled bottles from your safe place and enjoy using them around your home. 
  • The labels we use can be peeled off cleanly and are fully recyclable.  
  • When you start to run low, just place a new order and we'll be back to top you up! 

Closed loop supply chain


We source all refill products in bulk containers directly from UK‑based manufacturers. When a bulk container is empty, the manufacturer collects it from us to be sanitised and refilled, ensuring a fully circular supply chain with zero waste.